FAQ
🛍️ Ordering & Payments
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, PayPal, and Shop Pay.
Q: Can I cancel or change my order after placing it?
A: Orders are processed quickly, so we can’t guarantee changes or cancellations. Please contact us ASAP at info@kurebykyndall.com if you need assistance.
🚚 Shipping & Delivery
Q: Where do you ship?
A: We currently ship within the U.S. only.
Q: How long does shipping take?
A: Orders are processed within 1-2 business days and typically arrive within 2-5 business days via USPS Ground Advantage.
Q: How much is shipping?
A: Shipping is calculated at checkout based on the weight of your order.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email.
📦 Returns & Refunds
Q: Do you accept returns?
A: Due to the nature of our products, all sales are final. If your item arrives damaged, please contact us within 48 hoursof delivery with photos for assistance.
📩 Contact & Support
Q: How can I contact you?
A: You can reach out via email at info@kurebykyndall.com or DM us on Instagram [@kurebykyndall].